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Ceramics FAQs
Can't find your answer? Call or text us on 0427 330 648.
Are your ceramics handmade?
Many of our ceramic planters and pieces are handmade or hand painted, so small imperfections and variations in glaze are normal and make each one unique.
Can I use ceramic planters for real plants?
Yes, they suit live or artificial plants. For live plants, we suggest using a plastic inner pot so you can water easily without leaving water sitting in the planter.
How much is shipping on ceramics?
Every bag ships free (shipping is included in the price). For clothing and decor, standard shipping is a flat $9.95, and free on orders over $59. Priority dispatch ($12.95, packed and sent first) and Express ($19.95) are also available at checkout. Orders placed before 1pm AEST on business days are dispatched the same day from our Sunshine Coast warehouse via Australia Post, and standard delivery takes 5β10 business days from dispatch. Large or bulky items, such as furniture and bigger mirrors, aren't covered by flat-rate or free shipping. These are quoted by postcode, so tap Request Shipping Quote where it shows on the product page, or email admin@coastaldrifthome.com.au with your postcode. See our Shipping policy for full details.
What if it's not quite right?
For online orders, you can return items within 7 days of delivery for a store credit, as long as they're unused and in original condition with tags and packaging intact. Return postage is paid by the customer, and furniture returns have a $45 restocking fee. Sale items aren't eligible for change-of-mind returns. If anything arrives damaged or faulty, email us photos as soon as possible and we'll sort it out. See our Returns policy for full details.