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Every bag ships free (shipping is included in the price). For clothing and decor, standard shipping is a flat $9.95, and free on orders over $59. Priority dispatch ($12.95, packed and sent first) and Express ($19.95) are also available at checkout. Orders placed before 1pm AEST on business days are dispatched the same day from our Sunshine Coast warehouse via Australia Post, and standard delivery takes 5–10 business days from dispatch. Large or bulky items, such as furniture and bigger mirrors, aren't covered by flat-rate or free shipping. These are quoted by postcode, so tap Request Shipping Quote where it shows on the product page, or email admin@coastaldrifthome.com.au with your postcode. See our Shipping policy for full details.
Most decor ships Australia-wide by post. A few large or fragile pieces, such as our larger mirrors, are quoted separately or are pickup only. The product page will tell you if that applies.
Many are handcrafted, so colour, size and finish can vary slightly from the photos. That's part of their charm, and each product page notes when a piece is handmade.
For online orders, you can return items within 7 days of delivery for a store credit, as long as they're unused and in original condition with tags and packaging intact. Return postage is paid by the customer, and furniture returns have a $45 restocking fee. Sale items aren't eligible for change-of-mind returns. If anything arrives damaged or faulty, email us photos as soon as possible and we'll sort it out. See our Returns policy for full details.